Now onboarding partner businesses
PIKI connects businesses through a nationwide network of pickup and drop-off points, so parcels travel between Zimbabwe’s cities without the cost of doorstep-to-doorstep delivery.
How it works
The sender hands the parcel in at any PIKI pickup and drop-off point near them. No waiting in for a courier.
Vetted logistics partners move it between cities on scheduled routes, tracked from counter to counter.
The receiver gets a WhatsApp message when it arrives and collects it from their nearest PIKI point when it suits them.
Why PIKI exists
Delivery is fragmented. Independent couriers, bus-company parcel desks and informal runners each cover part of the country, with no shared tracking and no consistent pricing. Selling beyond your own city means stitching together whatever works that week.
PIKI connects existing infrastructure instead of rebuilding it. The shops, pharmacies and outlets already on every high street become pickup and drop-off points, and vetted operators move parcels between them, on one network with one way to track it.
Product ecosystem
Run your counter with PIKI Business, plug into the parcel network with PIKI PUDO, or use both together. Every sale and every parcel shows up in the same place.
For merchants & retailers
Point of sale, inventory and payments for the way Zimbabwean businesses actually trade.
Point of sale
Ring up sales quickly and keep a clean record of every transaction.
Inventory
Know what's on the shelf and in the storeroom, and when to reorder.
Payments
Accept card and mobile money payments at the counter.
Bill payments
Let customers pay utility and service bills at your till.
Business dashboard
Sales, stock and parcel activity in one view.
For shops, senders & receivers
A pickup and drop-off network that turns existing outlets into parcel points in every town.
Drop off
Customers send parcels from a PIKI point near them.
Deliver
Vetted partners move parcels on scheduled routes.
Pick up
Receivers collect nearby, when it suits them.
Tracking
QR-coded parcels, with live updates on WhatsApp.
Intercity
Harare, Bulawayo, Mutare, Gweru and the towns between.
Tell us which products fit your business.
Live parcel tracking
Parcels travel in PIKI-branded plastic packaging, so they're easy to spot and hard to mix up at every counter.
Each label is scanned at drop-off, at every handover between cities and at collection, so every step is on record.
Senders and receivers get a WhatsApp message as the parcel moves. No app to download, no tracking site to check.
You get a WhatsApp update when your parcel is:
Why partner with PIKI
Every parcel collected is a customer walking through your door.
Earn on the parcels you handle and the payments you process.
Sell to customers in other cities without running your own fleet.
Sales, stock, payments and parcels, all in a single view.
Use the counter space and staff you already have.
Operating in line with POTRAZ courier licensing requirements, in partnership with vetted third-party logistics operators.
Join the waitlist and we’ll reach out as PIKI opens in your city.